TAP 3

About the program

The Transport Access Program (TAP) is a NSW Government initiative delivering safe, modern and accessible public transport infrastructure across the state.

More than $2 billion has been invested in the Transport Access Program since 2011 to fund accessibility upgrades at stations, create better transport interchanges and build car parks.

Almost 90 per cent of transport customer journeys begin from locations now accessible to people with a disability, those with limited mobility and parents with prams. Other upgrades have been undertaken to support an integrated transport network and seamless transfers for all customers.

Working with local businesses

Planning is underway for accessibility upgrades for train stations at Casino, Dubbo, Grafton, Griffith, Gunnedah, Narrabri, Moree, Queanbeyan and Taree.

Transport for NSW are inviting local businesses and suppliers to attend an online information session to learn about the projects and the potential opportunities to supply a variety of goods, services and materials for the design and construction of regional station upgrades. Click here for further information.

Why accessibility upgrades are needed

As an operator of public transport under the Disability Discrimination Act 1992 (DDA), Transport for NSW is required to upgrade the public transport precincts to ensure equitable access is provided for all customers. 

Some public transport stations, wharves and stops do not currently meet the requirements of the federal Disability Standards for Accessible Public Transport 2002 (DSAPT).

The Standards set out minimum accessibility requirements for public transport providers and ensure that people with disability have equivalent access to public transport services.

Upgrading public transport precincts will make the public transport network accessible to people with additional mobility requirements, parents/carers with prams and customers with luggage.

A copy of the standards can be accessed on the website of the Commonwealth Attorney-General's Department. Further information about the Standards can be found on the website of the Australian Human Rights Commission.

Transport for NSW determines the priority of upgrades using evidence-based criteria, including:

  • Current and future patronage

  • The needs and demographics of customers who use the location

  • Whether important services such as hospitals or educational facilities are nearby

  • Cumulative impacts of other construction projects

  • The accessibility of other nearby transport interchanges and facilities

The list of upgrades is regularly reviewed so the people of NSW can have confidence that upgrades are delivered where they are needed most.

The current progress of TAP 3 upgrades at individual stations is listed below.

How we prioritise upgrades

Step 1 Refine

Remove from consideration stations that are already wheelchair accessible, where upgrade work is underway, and where upgrades are being funded and delivered through other programs. For instance, many station accessibility upgrades will take place as part of Sydney Metro construction works.

Step 2 Score against Criteria

Score each station against evaluation criteria, including OPAL data, an area’s demographics and expected future growth. The station’s proximity to schools and hospitals is also considered as these would generate a higher demand for accessible transport.

Step 3 Evaluate Commercial Potential

Review commercial development potential of prioritised stations. This is to ensure that, where applicable, an upgrade is delivered as part of a planned commercial development. This frees up TAP funding to be allocated to another priority location.

Step 4 Further Analysis

Conduct on-the-ground investigations to identify any constraints that could affect costs, such as the relocation of underground services. Cost estimates are then developed based on upgrade plans that comply with the Disability Standards for Accessible Public Transport (DSAPT). This step can alter the Benefit-Cost Ratio (BCR) and therefore the location’s priority. This step helps maximise the benefits delivered through the TAP program so that there is value for money in each project undertaken.

Step 5 Prioritisation across transport networks/modes

Identify the opportunity to realise value-for-money by prioritising stations that are adjacent to other transport modes already earmarked for upgrades, such as bus interchanges or ferry wharves. The whole-of-life costs for operations and maintenance is also considered as part of this assessment.

Step 6 Alignment

Prioritised stations are considered against other Transport programs, such as safety upgrades, to identify opportunities to incorporate accessibility improvements into these projects. Where this does not make sense, steps are taken to ensure projects don’t create new accessibility issues.

Step 7 Gap Analysis

For interchanges that are not fully compliant with DSAPT beyond the scope of TAP3, consider other programs that could fund necessary upgrades. The findings of a comprehensive DSAPT audit will be used to guide the priorities for future TAP tranches.

Step 8 Operational interventions

Consider whether future technological or operational developments may change customer behaviour. For instance, On Demand services that pick up and drop off a customer directly at their destination may change the disability profile of a station.

Delivery of Regional Projects

Upgrade work on the regional network has been planned to support Transport for NSW’s Regional NSW Services and Infrastructure Plan, which recognises regional cities as central hubs for services, employment and social interaction. The priority of work seeks to improve DSAPT compliance at locations underlying the “hub and spoke” transport network, as set out within the Future Transport Strategy 2056.

Other factors that drive selection and upgrades

We regularly seek stakeholder and community feedback when planning our projects, which can affect aspects such as the design, and therefore the timing, of upgrades.

Early planning stages of the eight-step process seek to anticipate all factors that may have a bearing on an upgrade. Ongoing oversight and regular reviews are undertaken to ensure any emerging impact from other development projects or funding availability is properly considered within the delivery timeline.

TAP3

The third tranche of the Transport Access Program, known as TAP 3, seeks to improve access to public transport for those with a disability, limited mobility or parents with prams.

The 2018/19 budget announced a further $882 million will be invested in the Transport Access Program over the forward estimates. The status of upgrades under that funding is indicated below:

Sydney Trains Stations - TAP 3 (2019-2023)

T1 North Shore, Northern & Western Line

StationStatusEstimated Project Completion
WollstonecraftUnder construction2022
PymbleDesign and planning2023
WarraweeUnder constructionLate 2020
WahroongaUnder construction2022
WaitaraDesign and planning2022
NormanhurstDesign and planning2023
ThornleighDesign and planning2023
BeecroftUnder construction2022
DenistoneDesign and planning2023
North StrathfieldCompleteEarly 2020
KingswoodCompleteEarly 2020
RosevilleUnder construction2022

T1 Richmond

StationStatusEstimated Project Completion
Clarendon Preliminary investigation2022

T2 Inner West & Leppington Line

StationStatusEstimated Project Completion
RedfernDesign and planning2022
StanmorePreliminary investigation2023
PetershamUnder construction2022

T3 Bankstown Line

StationStatusEstimated Project Completion
ErskinevillePreliminary investigation2023
St PetersPreliminary investigation2023
YagoonaPreliminary investigation2023
BirrongUnder construction2022 

T4 Eastern Suburbs & Illawarra

StationStatusEstimated Project Completion
BanksiaDesign and planning2023
ComoUnder constructionLate 2021 

T5 Cumberland Line

StationStatusEstimated Project Completion
Canley ValeUnder construction2022

T8 Airport & South Line

StationStatusEstimated Project Completion
Bexley NorthUnder constructionLate 2021
East HillsDesign and planning2023 

Intercity Train Stations - TAP 3 (2019-2023)

StationStatusEstimated Project Completion 
GlenbrookCompleteEarly 2020 
HazelbrookCompleteEarly 2020 
DaptoPreliminary investigation2022
UnanderraDesign and planning2022
NararaDesign and planning2023
OurimbahUnder construction2022
FaulconbridgeUnder constructionLate 2021
MittagongUnder constructionEarly 2021 
LisarowDesign and planning2023
BlackheathPreliminary investigation2023
Hawkesbury RiverUnder constructionEarly 2021
Point ClarePreliminary investigation2022
WyeeCompleteMid 2020
BellambiPreliminary investigation2022
Fairy MeadowUnder constructionLate 2020 
LapstoneUnder constructionLate 2021 
Niagara ParkUnder construction2022
WaratahCompleteMid 2020
TowradgiDesign and planning2022
GoulburnDesign and planningMid 2021 

Regional Network - TAP 3 (2019-2023)

StationStatusEstimated Project Completion
TareeDesign and planningEarly 2022
BlayneyUnder constructionEarly 2021
GriffithPreliminary investigationEarly 2022
DubboPreliminary investigationEarly 2022
ArmidaleUnder constructionEarly 2021 
MoreeDesign and planningLate 2021
QueanbeyanPreliminary investigationLate 2021
GraftonPreliminary investigationEarly 2022
NarrabriPreliminary investigationEarly 2022
ParkesUnder constructionEarly 2021 
GunnedahPreliminary investigationEarly 2022
CasinoPreliminary investigationEarly 2022
WauchopeUnder constructionEarly 2021 

Estimated project completion times are subject to change. A construction schedule will be developed for the project once planning approval has been received and a construction contractor appointed. 

Sydney Ferries - TAP 3 (2019-2023)

WharfStatusEstimated Project Completion
Darling Point (JPG, 144.71 KB)Preliminary investigation 
Double Bay (JPG, 135.05 KB)Preliminary investigation 
Greenwich Point (JPG, 138.75 KB)Preliminary investigation 
Kissing PointUnder constructionEarly 2021
South Mosman (JPG, 218.23 KB)Design and planningEarly 2022
North SydneyDesign and planningLate 2021
Taronga ZooDesign and planningLate 2021
Watsons Bay (JPG, 161.37 KB)Preliminary investigation 
WoolwichUnder constructionLate 2020
Old CremornePreliminary investigation 
KirribilliPreliminary investigation 
Kurraba PointPreliminary investigation